JW Marriott Tampa Water Street
ゲストの声
Very courteous and accommodating staff. Great buffet breakfast. Great location. Comfortable room and bed. Great location. Nice restaurants in hotel. Spacious lobby with nice seating and decor. Nice pools
Richard
2024年12月
Great. This is our 3 year in a row that we stayed with you. Every time our stay gets better. Kionte welcomed us and what a wonderful, kind and understanding man. He helped me with my cell phone, and he looked into some weird charges that showed up . His hospitality was excellent . He remembered my husband and I all the time and would address us by our names . I walk with a walker and he was so understanding that I can’t stand for a long time so he would move us to a couch or a more comfortable chair to sit on when addressing my bill. You are very lucky to have Kionte as an employee. We are looking forward to see him next year. The other person that was wonderful to us was Roxanne at the bar in the lobby. Besides making great cocktails she has a wonderful personality. This was our first time having her wait on us and what a fantastic job she did. Her personality just shines with that beautiful smile . We felt like we have known each other for years. Between Roxann and Kionte we feel like we have some very good friends at your Marriott. We will be back next year and I hope these two wonderful people are still there.
Kathy
2023年10月
Ashley went out of the way to help change out my room to a higher floor. When I first checked in- I was placed on a floor with a direct view of the hotel roof making the room extremely hot and noisy. I called and Ashley was able to accommodate my request and offered to change my room to the 16th floor. I expressed my disappointment in the current room and she understood my frustration. So kudos Ashley for excellent customer service!
Sandhya
2023年8月
The staff was very polite and accommodating and the views were excellent. The room was very clean. I especially loved the option to valet my vehicle.
Chazz
2023年2月
The staff was friendly and helpful. Our room was immaculate with all the amenites and a wonderful and luxurious shower. I loved it. The food was pricey but delicious! Room service was exceptional. I would definitely stay here again and would recommend this wonderful property to everyone.
Aura
2023年9月
View at Beacon was beautiful and tuna dish was excellent
Jacqueline
2024年9月
Distance to venue was great. The view was excellent and the bedding was super comfy (not enough pillows though, especially for a $$$ hotel).
Amberpi
2022年10月
Elizabeth
2024年11月
Staff, food, room, location
Rebecca
2024年10月
The room was clean & for one of the very first times in alllllll my travels, I did NOT find a long dark hair in the room! The view was phenomenal & the amenities were special. Wish I had more of the body wash & lotion. Loved the duo in the lobby performing after The Jimmy Buffett concert! The security was plentiful & on top of the crowd! SO glad they stopped a drunk girl climbing the wall sculpture by the bathrooms! The serving staff at SiX was excellent, as well as the staff in lobby who accommodated my 82 year old Mom & I with decaf Irish coffee's. Very nice! The decorations in the lobby were magical....💫
Mary
2021年12月
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